In the case of the order acceptance, Felin di Federica Parmeggiani will deliver the order to the address indicated on the order form by the customer via GLS courier In Italy, while shipments to Europe and the rest of the world will be entrusted to the courier UPS. The e-mail confirmation of shipment of goods will be made within ten working days to the second business day following the verification of payment. Delivery times vary according to the destination. Indicatively, the goods will be delivered within 24/48 hours from the time of shipment (excluding weekends and holidays) for the Italian territory and in non-European countries within 72 hours in the islands or a peripheral device, from 2 to 5 days in the area Europe. The times shown are not binding and no responsibility can be attributed to Felin di Federica Parmeggiani in case of late delivery by the Courier. The delivery date is to be considered equal to the first attempt at delivery, even in case of refusal or absence of the recipient. If you fail to collect within 5 working days of the material remaining at the warehouses of courier has been unable to make delivery to the recipient’s absence or refusal, the order will be canceled resulting right to Felin di Federica Parmeggiani to damages. Unless otherwise specified by our customer service delivery refers to the street level. Upon delivery of the goods by the courier, the customer is required to check that the number of packages is that stated in the document furnished by the carrier for the subscription, and that the packaging is not damaged, wet or altered. Such occurrences must be immediately reported to the courier and reported to Felin di Federica Parmeggiani within 8 days of delivery. Once signed the document courier, the Customer may not make any objection about the appearance of what was delivered (ART. 1698 Civil Code.).
The SHIPMENTS in Italy, San Marino and Vatican City are performed by GLS and are free. For shipping to the islands and outlying areas is subject to a fee of 5.00 Euro per product. In the EU ‘s countries and the rest of the world the cost of shipping and returns are charged to the customer. Countries with Felin di Federica Parmeggiani serves are divided into categories according to the shipping costs:
• EUROPE Zone 1 (additional shipping costs € 17 – € 17 Reso) Austria, Belgium, Croatia, Denmark, Finland, France, Wales, Germany, England, Northern Ireland, Luxembourg, Netherlands, Portugal, the Principality of Monaco, Spain (including Balearic Islands), Scotland, Sweden and the Republic of Ireland.
• EUROPE Zone 2 (additional shipping and handling costs € 17 – € 17 Reso) Lithuania, Poland, Czech Republic, Hungary, Slovakia, Romania, Estonia, Greece, Latvia, Slovenia and Bulgaria.
• EUROPE Zone 3 (additional shipping costs € 22 – € 22 Reso) Liechtenstein, Switzerland, Norway, Iceland and Canary Islands.
• EUROPE Zone 4 (additional shipping costs € 56 – return – 56 €)
• WORLD (additional shipping costs € 25 – € 25 Reso) Canada, United States of America.
• WORLD B (additional shipping costs € 50 – € 50 Reso) Australia, Brazil, China, United Arab Emirates, Japan, Hong Kong, India, Kuwait, Mexico and Singapore.
• WORLD C (additional shipping costs € 50 – € 50 Reso): Saudi Arabia, Argentina and Qatar.
The amount is clearly shown before the order is placed, in the “Shopping” section. The costs vary based on the type of payment chosen and the quantity and weight of the products ordered. Felin di Federica Parmeggiani reserves the right to modify the shipping costs in the period of validity of the catalog, however, in case of increase, the cost will be communicated to the customer prior to shipment, which will take place only after the customer has accepted the possible increase .